STUDENT EMAIL SYSTEM - (It's Gmail!)
As of June 22, 2009, Winthrop University has transitioned student email to a Google hosted Gmail-style system. All currently active students qualify for an email account.
Note: Accounts are usually deleted a few weeks after students leave the University. However, as of January 1st 2018, Alumni are offered the option to convert their "winthrop.edu" account to a "winthropalumni.com" account. Qualified students will receive instructions on how to convert their accounts after they graduate. If you have any questions about this process, please contact the IT Service Desk at 803-323-2400.
Do you need to AutoForward your Email?
If you need to autoforward your email, simply login and click "Settings". Then click "Forwarding and POP/IMAP". Then complete the fields to autoforward and click "Save Changes".However, before deciding to autofoward, please check out the new student email system with Gmail. You may find that the new system is better than other email accounts you have.
POP and IMAP users:
If you check your email on the web only, you do not need to worry about POP or IMAP settings. POP and IMAP clients are used when email is accessed via various clients such as Outlook Express, some mobile phone applications, Thunderbird, etc. To setup your POP or IMAP client, follow the directions below.1) Make sure your Gmail acknowledgement is finalized by logging into your mailbox using the webpage at mailbox.winthrop.edu. Log into your mailbox and make sure you see at least one message in your mailbox. You may be required to complete a "captcha" control that asks that you fill in some letters from the screen. Once you see messages in your mailbox, it indicates your mailbox is finalized. You can then logout if you wish.
2) Make sure your POP/IMAP password is synchronized. The easiest way to do this to type in your username and password at http://apps.winthrop.edu/syncpassword. If your password is too short or not complicated enough, you may be required to change your password to a longer or more complicated password. You can change your password at https://apps.winthrop.edu/studentaccount/changepassword.aspx.
3) Confirm your Gmail account is set to allow POP or IMAP. Login to your Gmail account and click on the Settings tab, then click on the Forwarding and POP/IMAP tab. Then select the appropriate radio button to enable POP or IMAP. Then click Save Changes.
4) Once your confirm your POP/IMAP password is synchronized and your Gmail is set to allow POP or IMAP, simply set up your POP or IMAP client using the following specifications:
For POP3:
Username: yourusername@mailbox.winthrop.edu
POP3 server: pop.gmail.com
Outgoing (SMTP) server: smtp.gmail.com
Make sure to check settings to REQUIRE SSL secure connection for incoming and outgoing mail. Gmail may use different ports than your default, so make sure you input 995 for the POP3 incoming port and 465 for the outgoing port. Also answer that your outgoing server requires authentication.
Type in your password in the appropriate fields.
For IMAP:
Username: yourusername@mailbox.winthrop.edu
IMAP server: imap.gmail.com
Outgoing (SMTP) server: smtp.gmail.com
Make sure to check settings to REQUIRE SSL secure connection for incoming and outgoing mail. Gmail may use different ports than your default, so make sure you input 993 for the IMAP incoming port and 465 for the outgoing port. Also answer that your outgoing server requires authentication.
Type in your password in the appropriate fields.
If you still have problems with authentication on POP or IMAP, try clearing the captcha control again by following this link: https://www.google.com/a/mailbox.winthrop.edu/UnlockCaptcha.
Missing Emails?
We have received some reports about missing email messages. Upon investigation, we found that the messages were actually there, but they were in the SPAM folder instead of the INBOX. Please make sure you check your SPAM folder in case legitimate messages are there. If you don't see a link for the SPAM folder, you might have to click on the link on the left that states "3 more" or something similar to that. If you see messages in your SPAM folder that are legitimate, simply select those messages and click "Not spam".If you find a lot of legitimate messages in your SPAM folder, you may consider asking your contacts to send your mail directly to your address using @mailbox.winthrop.edu instead of @winthrop.edu. For example, if your address is doej2@winthrop.edu, you can also receive mail at doej2@mailbox.winthrop.edu. Both addresses work, but the direct address using @mailbox.winthrop.edu delivers directly to Google and has a better chance of being classified correctly.